(And Terms and Conditions)
We aim to treat all students as individuals working and learning together in a supportive and relaxed environment which at the same time challenges creativity so that everyone can achieve his/her potential.
All Drama Studio Associate Teachers and Administration Associates must have an Enhanced Disclosure or be PVG Scheme members.
All students and teachers will treat each other with respect. While Drama is an excellent vehicle for channelling challenging behaviour, we will not tolerate bullying. Disrespect or abuse towards others will result in exclusion from our classes.
Should parents have any concerns about their child within the class environment these should be raised with the Teacher or Director without delay. Most issues are best dealt with as soon as possible.
Should parents have a more serious issue it should be brought directly to the attention of the Director.
These issues should be dealt with respectfully and professionally by both parties.
Fees are due before the start of the term and early payment of fees is an indicator of commitment and may affect allocation of drama roles.
We have introduced an Early Bird Fee option for parents to pay in advance of the term for some classes. This is a discount on the regular fee.
School Drama classes do not have Early Bird options.
Any alteration to fee arrangements must be agreed in advance.
Weekly Class Fee Refunds
The Drama Studio is committed to pay Hall fees and Class Teacher fees and can only do so based on class bookings and student commitment to the term.
Some of our Weekday Classes offer Early Bird Payment options. These will be refunded if the class is cancelled prior to the start of term.
A £5 fee will be charged for refunds.
For new students we recommend paying for a one-off class to try it before paying for a term fee.
This trial class is not available at school based clubs.
We regret we cannot give term refunds of any kind after the term has started.
Holiday School Refunds
Holiday School refunds cannot be given in the two week period before the start of the Holiday School.
A £5 fee will be charged for refunds.
We cannot give refunds should students become ill or injured either at the Drama class or outwith it during term-time or holiday clubs.
Students Referral Policy
We are currently piloting a new referral policy for our Independent Term Time students (not applicable for school - based clubs).
We’d like to show our appreciation to our regular students by offering a discount on their next term’s Drama Fee when they refer a friend who joins and pays a term fee.
Here is how it works:
If you bring along a friend to a Drama Class (at any time in the term) and the friend enjoys the trial session and then pays the balance for the rest of the term you will receive a discount to the value of 20% of that fee your friend has paid.
Your friend comes along and pays £50 balancing payment for the rest of the term.
You will receive 20% of that £50.
So you would get £10 off your next term’s Drama Fee based on £50.
Please note that your discount does not include the First Class Trial Fee Amount but only the Balancing Payment.
The Discount only applies once your friend has paid the balancing fee.
Obviously it is more beneficial to bring along your friends nearer to the start of a term but you can still make a small saving even towards the end of a term.
Students can refer as many friends as they wish and still get discounts on all of them that pay for the term as described.
Should we have to cancel a class due to teacher illness or unavailability that class will be credited or refunded to the students.
Classes may also be cancelled due to venue closures (and at times such as bad weather conditions, in schools with staff issues etc). The Drama Studio has no control over venue closures and has a commitment to pay all Tutors and Admin Staff who are available and able to work. We cannot therefore instantly give credits for these types of cancellations. However after 2 consecutive sessions of disruption we will apply the refund/credit policy from then.
Each of our venues has it’s own unique door policy and parents and children will be made aware of the procedure for the start, changeover and finish of classes. We insist that parents of young children (under 7) bring them into the venues and come in to collect them.
Health and Safety
Children will be made aware of fire procedures and safety issues where appropriate to each venue. We are fully insured under NODA by Groupama Insurances
Other Drama Studio Policies
The Drama Studio has in place policies on Child Protection. Health and Safety, Discipline, Complaints, Security at Venues, Risk Assessments, Equality and Equal Opportunities, Client Privacy, Professional conduct.
At the end of three terms students will have the opportunity to present their plays and show to an audience of family and friends usually within the drama class time. We do have theatre opportunities for teenage students and also for selected junior groups from time to time. Performing is not compulsory and for children who do not wish to do so we will arrange for them to be involved in another aspect of the show such as lighting, costumes and props etc
Most children love to perform their plays and it is a highlight and an important part of their development. We feel very strongly that the children are supported fully in their performances and ask that our audiences kindly respect this. For this reason we offer crèche facilities where possible in many of our venues for toddler siblings who do become understandably restless during the show. We ask that show day is seen as that special moment for older siblings.
Filming and Photographs
The Drama Studio on occasion films shows and workshops. We do this for the following reasons:
1. For Drama Teacher Training.
2. For our young students to watch their Drama in progress and to learn from it.
3. For specific student filming projects.
4. For promotional reasons - our Drama Studio website and Facebook page.
We have an opt-out policy whereby we will assume that parents agree to the above unless they tell us otherwise.
We also believe that the very nature of Drama lends itself to film and photography and by capturing these magical moments we have an invaluable record of childhood for parents and children to cherish forever.
If parents wish to film shows we ask that they do not use flash photography and that photographs and films are strictly for private viewing and will not be posted on any online platform.
Should parents not wish for their children to be filmed during a show they must advise us and we will offer an alternative activity on show day for their child.
Please note that we do not allow the students in our classes to film or take photographs of each other doing Drama. We make a special emphasis on this point with our Senior and Teenage classes and while it is very difficult with mobile phone culture as it is, to guarantee, we will do our best to ensure that it does not happen.
The Drama Studio has a Casting Agency and our students are welcome to join. Producers of film, TV and radio often contact us looking for young people for acting roles or even in pilot workshops to trial ideas. These castings and workshops are usually great fun and even if students do not get selected for the final piece, the experience is usually character forming. Again if parents do not wish their children to be considered for these types of projects please let us know.
This is a free service and parents will be asked to complete a Casting Agreement Form for us. Should a teacher put a student forward who has not yet completed a form the same Terms and Conditions will apply.
Some of our younger talented children may be invited to join one of our Senior/teenage Theatre groups to take part in one of their productions. This opportunity is only open to those who attend a weekly class with us already and is not a replacement for that class but an extension to it at a much reduced cost.
We value constructive feedback from you on any of our services.